Why Sam Tell Companies
Proactive Customer Service- The driving factor behind the growth and success of The Sam Tell Companies is our passion for customer satisfaction. All of us at The Sam Tell Companies are dedicated to ensure that you are completely satisfied with your experience; from your initial phone call to placing & receiving your order. Our philosophy is the customers come to us for the products, then stay with us because of the service.
Industry Knowledge & Operational Experience- From our customer service agents & designers to our outside sales reps., we pride ourselves on the knowledge and experience that we offer. We are a group of committed industry professionals with backgrounds in food service management, culinary experts and end users who recognize the industry’s needs first hand. From table top to walk-in refrigeration, our team will be able to answer your questions quickly and professionally- leaving you to manage your business. We stay ahead of emerging trends on the newest equipment, specification upgrades and eco-friendly technology.
Project Customization- We realize that no two foodservice operations are alike. We offer a wide selection of products and services that will meet all of your specific and unique operational requirements. Before and during design development, our team will help you bring your ideas and concepts to life. Whether you operate a fine dining establishment, corporate B&I café or a K-12 school kitchen, we can bring the resources, manufacturers and customization that will make your project a success.
Expedited Delivery- Our extensive warehouse inventory allows us to ship your orders complete, in most cases the next business day. We offer daily deliveries (with no minimums or fuel surcharges) to the five boroughs of NYC and most areas in Nassau and Suffolk counties and bi-weekly deliveries to Montauk, The Hamptons, New Jersey & Connecticut.
Company Owned Fleet of Trucks- With 9 trucks in our fleet and plans for expansion, your orders will arrive via a Sam Tell owned delivery vehicle. Our drivers are trained in all facets of customer service and work diligently to ensure that your goods arrive on your door step on time and in good working condition. Your complete satisfaction is their number one priority.